Switch from EE to giffgaff
Keep your phone number when you switch from EE to giffgaff. Here's how in 3 simple steps.
How to Switch from EE to giffgaff
Get your PAC code from EE
Text PAC to 65075 from your EE phone. You'll receive your PAC code by text within a minute.
You can also call EE on 150 (or 0800 079 8586 from another phone).
Give your PAC to giffgaff
Sign up for a giffgaff plan and give them your PAC code. You can usually do this online at giffgaff.com/profile/details, in-store, or by phone.
Wait 1 working day
Your number will transfer from EE to giffgaff within 1 working day. You'll get a text when the switch is complete. Your old EE contract is automatically cancelled.
Things to Check Before Switching
- Contract status — Check if you're still in contract with EE. You can switch at any time, but you may need to pay an early termination fee if your minimum term hasn't ended.
- Outstanding balance — If you're paying off a handset, you'll need to settle any remaining balance with EE.
- Phone compatibility — Make sure your phone is unlocked and compatible with giffgaff's network. Most phones sold since 2015 are unlocked.
- Coverage — Check giffgaff coverage in your area before you switch.
Different Network Coverage
EE uses the EE network while giffgaff uses O2. Coverage may differ in your area — check coverage before switching.
Ready to Switch to giffgaff?
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