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EE PAC Code

How to get your EE PAC code, keep your number, and switch networks.

Major Network Updated June 2026
Text PAC to 65075

Free. Reply usually within 60 seconds. Code is valid for 30 days.

Or: Call 150 From any phone: 0800 079 8586 Manage online
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Do NOT cancel your contract manually

If you cancel your contract before transferring your number, your number will be permanently disconnected and you will lose it. The switching process automatically cancels your old contract once your number has moved.

How to Get Your EE PAC Code

The quickest way to get your EE PAC code is to text PAC to 65075 from your EE phone. You'll receive your PAC code by text within a minute.

Family / Multi-line Accounts: If you have multiple numbers (lines) attached to the same account, the text-to-switch service often won't work. In this case, you will need to log into your account online or call customer service to request your PAC.

Text PAC to 65075 from your EE mobile. Under Ofcom rules, EE must send you your PAC code via text within 60 seconds. The code is valid for 30 days.

If you are still within your minimum contract term, EE may charge an early termination fee covering your remaining monthly payments. Contact EE on 150 to check your contract end date.

Choose a plan with your new provider and give them your PAC code during or after the sign-up process.

Your old EE contract will be cancelled automatically once your number transfers to your new network. This typically happens within one working day of submitting the PAC code.

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How to Switch to EE

Browse EE's range of pay monthly, SIM-only, or pay-as-you-go plans. EE offers the UK's largest 4G network and fastest 5G speeds in selected cities.

Text PAC to 65075 from your current mobile. Your network must respond within 60 seconds with your PAC code, which is valid for 30 days.

Order your chosen EE plan online, in-store, or by calling 0800 079 8586. You will receive a new EE SIM card with your order.

Once you have your new EE SIM, provide your PAC code to EE via the My EE app, online chat, or by calling customer services. Your number will transfer within one working day.

See EE Deals at Carphone Warehouse

EE STAC Code

If you want to leave EE but do not need to keep your existing phone number, you can request a STAC (Service Termination Authorisation Code) instead of a PAC code. Text STAC to 75075 from your EE handset. EE must respond within 60 seconds. Give the STAC to your new provider, and your EE account will be terminated within one working day. This is useful if you want a fresh start with a new number on another network.

Which Network Does EE Use?

EE is the UK's largest mobile network, serving over 27 million customers. Originally formed from the merger of Orange and T-Mobile in 2010, EE was acquired by BT Group in 2016. EE was the first UK network to launch 4G in 2012 and continues to lead in network coverage and speed.

EE provides 4G coverage to over 99% of the UK population and offers 5G in more than 100 towns and cities. Its network spans urban centres, rural areas, and major transport routes, making it the most extensive 4G network in the country.

Popular EE Switches

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EE PAC Code FAQ

How do I get a PAC code from EE?
Text PAC to 65075 from your EE phone. EE must reply within 60 seconds with your PAC code and contract information. You can also request one by calling 150 from your EE handset or 0800 079 8586 from any phone.
How long does it take to transfer my number away from EE?
Once you give your PAC code to your new network, the number transfer typically completes within one working day. During the switch, you may lose service for a short period, usually a few hours.
Will I have to pay an early termination fee to leave EE?
If you are within your minimum contract period, EE will charge an early termination fee. This is calculated based on the remaining monthly payments on your contract. You can check your contract status by logging into the My EE app or calling 150.
Can I keep my phone number when switching to EE?
Yes. Request a PAC code from your current provider by texting PAC to 65075, then provide it to EE when you sign up. Your existing number will transfer to EE within one working day.
Does EE charge for a PAC code?
No. Under Ofcom regulations, all UK networks including EE must provide PAC codes free of charge. The text to 65075 is also free.
What happens to my EE contract when I port my number out?
Your EE contract is automatically cancelled when your number transfers to the new network. You will receive a final bill covering any outstanding charges and, if applicable, early termination fees.