Switch from Vodafone to O2
Keep your phone number when you switch from Vodafone to O2. Here's how in 3 simple steps.
How to Switch from Vodafone to O2
Get your PAC code from Vodafone
Text PAC to 65075 from your Vodafone phone. You'll receive your PAC code by text within a minute.
You can also call Vodafone on 191 (or 0333 304 0191 from another phone).
Give your PAC to O2
Sign up for a O2 plan and give them your PAC code. You can usually do this online at accounts.o2.co.uk, in-store, or by phone.
Wait 1 working day
Your number will transfer from Vodafone to O2 within 1 working day. You'll get a text when the switch is complete. Your old Vodafone contract is automatically cancelled.
Things to Check Before Switching
- Contract status — Check if you're still in contract with Vodafone. You can switch at any time, but you may need to pay an early termination fee if your minimum term hasn't ended.
- Outstanding balance — If you're paying off a handset, you'll need to settle any remaining balance with Vodafone.
- Phone compatibility — Make sure your phone is unlocked and compatible with O2's network. Most phones sold since 2015 are unlocked.
- Coverage — Check O2 coverage in your area before you switch.
Different Network Coverage
Vodafone uses the Vodafone network while O2 uses O2. Coverage may differ in your area — check coverage before switching.
Ready to Switch to O2?
Compare the latest O2 phone deals and find the best plan for you.